Psychological trauma and fear for personal safety as a result of behaviours that challenge in dementia: The experiences of healthcare workers
Scott et al. (2011) use a questionnaire to explore the psychological effects of exposure to aggression among healthcare workers in care homes in NI. The evidence suggests that staff often fear for their safety and that experience did not impact on risk of assault. Workers were injured in just over half of the incidents and most assaults took place during care interventions. Almost a quarter of the respondents met the criteria for ‘avoidance’, a characteristic of depersonalisation and the authors suggest care home staff may avoid ‘aggressive’ residents, thus risking compromised care. They recommend education that focuses on the skills of communication, empathy, compassion and understanding, and the introduction of infrastructures and guidelines to support staff.
SCOTT, A., RYAN, A., JAMES, I.A. and MITCHELL, E.A. 2011. Psychological trauma and fear for personal safety as a result of behaviours that challenge in dementia: The experiences of healthcare workers. Dementia: The International Journal of Dementia Research and Practice, (10) 2, pp. 257-269.